Frequently Asked Questions

Product Information

Q: What makes Sisley Paris products unique?
A: Sisley Paris combines advanced scientific research with high-quality botanical ingredients to create luxurious, effective skincare, makeup, and fragrances. Our formulations are designed to deliver visible results while respecting the skin’s natural balance.

Q: Are Sisley Paris products tested on animals?
A: No, Sisley Paris does not test on animals. We are committed to cruelty-free beauty and adhere to strict ethical standards.

Q: Where can I find the full list of ingredients for a product?
A: Ingredients are listed on each product’s packaging and online description. Visit sisleywomens.com for detailed information.

Ordering & Shipping

Q: How can I place an order?
A: You can shop our full collection online at sisleywomens.com.

Q: Do you offer international shipping?
A: Yes, we ship to multiple countries. Delivery options and fees may vary depending on your location.

Q: What should I do if my order is delayed or missing?
A: For order-related inquiries, please visit sisleywomens.com for support.

Returns & Refunds

Q: Can I return a product if I’m not satisfied?
A: We want you to love your purchase. If you’re not completely satisfied, please refer to our return policy at sisleywomens.com for details.

Q: How long does it take to process a refund?
A: Refunds are typically processed within a few business days after we receive your returned item. Processing times may vary depending on your payment method.

Skincare Advice

Q: How do I choose the right products for my skin type?
A: Our products are designed for various skin concerns. For personalized recommendations, explore our online guides at sisleywomens.com.

Q: Can I use multiple Sisley products together?
A: Yes, our products are formulated to work synergistically. For best results, follow the recommended routine for your skin type.

Sustainability & Ethics

Q: Is Sisley Paris committed to sustainability?
A: Absolutely. We prioritize eco-friendly packaging, responsible sourcing, and reducing our environmental impact. Learn more at sisleywomens.com.

Q: Are your products vegan?
A: Many of our products are vegan, but some may contain animal-derived ingredients like honey or beeswax. Check individual product descriptions for details.

Need More Help?

For further assistance, visit sisleywomens.com.